Last Revision: June 25th, 2026

At Workera, trust is foundational to everything we build. As an AI-first company serving enterprise customers around the world, we recognize that protecting customer information requires more than strong technology—it requires disciplined governance, mature operational processes, and continuous improvement.

Our security, privacy, and AI governance programs are built upon internationally recognized standards and independently validated controls to help customers confidently deploy Workera across their organizations.

Security & Compliance

Workera maintains a comprehensive governance program that integrates information security, privacy, AI governance, risk management, and regulatory compliance into our day-to-day operations.

Our program includes independent third-party audits and certifications, including:

• ISO/IEC 27001 – Information Security Management System (ISMS)
• ISO/IEC 42001 – Artificial Intelligence Management System (AIMS)
• SOC 2 Type II
• GDPR compliance program
• Regular independent penetration testing
• Continuous security monitoring

Together these programs provide a layered framework for protecting customer information while ensuring our AI-powered platform is developed and operated responsibly.

ISO/IEC 42001 – Responsible AI Governance

As an AI-native company, responsible AI governance is a core business function—not an afterthought.

Workera is certified to ISO/IEC 42001, the international standard for Artificial Intelligence Management Systems (AIMS). This certification demonstrates that we maintain a structured governance framework for managing AI systems throughout their lifecycle.

Our AI governance program includes:

• AI risk identification and assessment
• Human oversight and accountability
• Governance over AI development and deployment
• Continuous monitoring and improvement
• Documented policies and management review
• AI-specific risk management integrated with enterprise risk management

ISO 42001 complements our ISO 27001-certified Information Security Management System by extending governance beyond information security to include responsible AI management.

Information Security

Security is integrated throughout the Workera platform and software development lifecycle.

Our security program includes:

• Secure software development lifecycle (Secure SDLC)
• Peer code reviews
• Static and dynamic application security testing
• Dependency and container vulnerability scanning
• Infrastructure-as-Code security validation
• Regular third-party penetration testing
• Continuous vulnerability management
• Controlled change management and deployment processes

Security controls are continuously reviewed as part of our risk management and compliance programs.

Identity & Access Management

Workera follows the principle of least privilege across our infrastructure and corporate environments.

Our identity and access controls include:

• Enterprise Single Sign-On (SSO)
• Multi-factor authentication (MFA)
• Role-based access control
• Privileged access management
• Periodic access reviews
• Automated provisioning and deprovisioning processes

Customers may also integrate Workera with their enterprise identity provider using SAML-based Single Sign-On.

Infrastructure Security

The Workera platform is hosted on Amazon Web Services (AWS), leveraging highly resilient, globally distributed infrastructure.

Infrastructure protections include:

• Network segmentation
• Firewalls and security groups
• Continuous infrastructure monitoring
• Centralized logging
• Intrusion detection capabilities
• Secure configuration management
• Infrastructure hardening

Our production environments are monitored around the clock to identify and respond to potential security events.

Data Protection

Protecting customer information is central to our platform.

We employ multiple layers of security, including:

• Encryption in transit using TLS 1.2+
• Encryption at rest using AWS-managed encryption services
• AWS Key Management Service (KMS) for encryption key management
• Logical customer data separation
• Secure backup and recovery procedures

Where applicable, customer data is processed in accordance with contractual commitments and applicable privacy regulations.

Privacy & Data Governance

Privacy is integrated into our product development and operational processes.

Our privacy program incorporates:

• Privacy-by-design principles
• Data minimization practices
• Vendor risk management
• International data transfer safeguards
• Data subject rights processes
• Regulatory compliance reviews

Workera supports customers with global privacy obligations, including GDPR and applicable international transfer mechanisms.

Incident Response

Workera maintains a documented incident response program that is regularly reviewed and tested.

Our response process includes:

• Detection and triage
• Investigation and forensic analysis
• Containment and remediation
• Customer communication
• Regulatory notification where required
• Post-incident review and continuous improvement

Our security team monitors systems continuously to identify and respond to potential threats.

Business Continuity & Resilience

We maintain business continuity and disaster recovery plans designed to ensure platform availability and operational resilience.

Our program includes:

• Encrypted backups
• Recovery testing
• Multi-region resiliency where appropriate
• Defined recovery objectives
• Operational continuity procedures

Third-Party Risk Management

Security extends beyond our own environment.

All vendors that process customer or company information undergo security and privacy due diligence before engagement and are periodically reassessed based on risk.

Transparency & Trust

Security is an ongoing commitment, not a point-in-time exercise.

Authorized customers and prospective customers may request access to our Trust Center, which contains:

• SOC 2 Type II reports
• ISO certifications
• Penetration test summaries
• Security documentation
• Compliance documentation
• Policies and supporting materials

If you believe you have discovered a security vulnerability, please review our Responsible Vulnerability Disclosure Program or contact us at security@workera.ai.

Building Trust in AI

Organizations trust Workera to help them make important workforce decisions using verified skills intelligence and AI-powered capabilities.

Our security, privacy, and AI governance programs are designed to ensure those capabilities are delivered responsibly, securely, and transparently. By combining internationally recognized standards—including ISO 27001, ISO 42001, and SOC 2 Type II—with a culture of continuous improvement, Workera provides enterprises with confidence that their data and AI-enabled workflows are protected by mature governance and operational excellence.

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